Understand and improve your online reviews

Your reviews are talking, start listening

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Everything you need to manage your reviews.

Pulse Score

The Pulse Score is an advanced analytical tool designed to give you a more comprehensive understanding of your online reputation.

Advanced Analytics

Pulse pulls in a lot of data and because of this, we show a lot of analytics to help you make the right decisions with your reviews.

Smart Tools

Pulse is full of smart tools that allow you to easily manage and track your reviews, for all your locations, from one place.

Pulse Intelligence

Our AI assistant is there to help and guide you every step of the way. From general pointers to help with specific reviews.

Pulse is packed full of tools and features.

Trending

Quickly see what your reviewers are talking about, whether positive or negative. Pulse automatically tracks key words and phrases to help you identify emerging trends and patterns in your feedback.

Sentiment

Get a clear summary of how your customers feel about your business. Pulse analyses your recent reviews to show the overall sentiment at a glance, helping you understand your reputation in real time.

Gamification

Make managing reviews more rewarding. Earn badges for replying to reviews, improving your rating, and boosting your Pulse score, keeping you motivated and engaged.

Pulse Intelligence

Access intelligent, AI-powered support whenever you need it. Your assistant helps you craft thoughtful replies, analyse feedback, and manage review-related queries with ease.

Impact

Find out exactly what it takes to reach your next milestone. Pulse shows how many new reviews you need to increase your rating or star count, giving you clear goals to aim for.

Stats

Unlock deeper insights into your performance. View detailed stats such as response times, engagement patterns, and reply history to guide your review strategy.

Notifications

Never miss an update about your business. Receive instant alerts for new reviews, rating changes, and Pulse score updates directly in your inbox.

API

Integrate Pulse seamlessly with your own systems. Our RESTful API lets you automate updates, retrieve reviews, and manage responses remotely.

Groups

Easily manage multiple Google locations in one place. Group them into customisable dashboards to view combined performance across all your branches.

Existing Pulse customers love our platform

G.R. Estates

“I really love how Pulse allows me to keep track of my Google reviews across more than one of my business sites in one place.”

Visualsoft

“At Visualsoft we have a heavy focus on Trustpilot, Pulse has highlighted the importance of Google reviews and how our SEO ranking can be improved.”

DRS Clinic

“Pulse enabled us to restore the perfect Google rating of 5.0 with their calculator tool that gives a precise number of reviews required to reach the next star rating, amazing!”

Wakefields (B&O)

“Pulse has helped us recognise the steps we needed to take as a business to grow our account by enhancing our Google business profile and getting more reviews.”

Mas Body Gym

“Pulse is brilliant at allowing me to check my Pulse score against the competition, this competitive feature keeps me on my toes!”

Pulse has affordable plans for every business

Lite

Free

Unlimited Locations

Unlimited Quick Business Snapshots
Advanced AI Powered Insights
Track your Competition
AI Powered Replies
Unlimited Location Management
All-in-One Dashboard
Realtime Alerts
Pulse Score
Impact Metrics

Pro

£49.99

/per month

Recommended

1 Location

Unlimited Quick Business Snapshots
Advanced AI Powered Insights
Track your Competition
AI Powered Replies
Unlimited Location Management
All-in-One Dashboard
Realtime Alerts
Pulse Score
Impact Metrics

Can’t find the answer you’re looking for?

Yes, absolutely. Reviews significantly influence consumer decisions, impacting your business's online reputation, search engine rankings, and overall trustworthiness. Positive reviews can enhance your credibility and attract more customers, while effectively addressing negative reviews can improve customer satisfaction and loyalty.

If you're experiencing issues logging into your account, Please click the Get in Touch button below and submit the form. Provide as much detail as possible about the issue you're facing, and a member of our team will contact you to help resolve it. We're here to ensure you have seamless access to your account and all its features.

Indeed, a higher Pulse score, reflecting positive customer feedback and engagement, can attract more customers. It demonstrates your commitment to customer satisfaction and sets you apart from competitors, potentially leading to increased business.

The Pulse score is intricately calculated using a sophisticated blend of factors, employing the latest advancements in AI technology and proprietary scoring algorithms. This process meticulously analyses the quality, sentiment, and frequency of your reviews on Google Reviews, integrating these insights into a comprehensive score out of 100. Unlike the conventional 5-star rating system, our Pulse score offers a nuanced reflection of your online reputation, incorporating depth and context to provide a more accurate and actionable representation. This advanced scoring system is designed to give businesses a clearer, more detailed understanding of their performance in the eyes of their customers, enabling targeted improvements and strategic decision-making.

Not at all. Pulse is designed to streamline your review management process, making it more efficient and less time-consuming. Our platform updates frequently to ensure you have access to the latest insights, enabling you to quickly understand and act on customer feedback, effectively managing your online reputation with minimal effort.

Currently, Pulse focuses on Google Reviews due to their widespread influence and usage across the internet. We are committed to expanding our capabilities to include additional review sites in the future, enhancing the insights available through our platform.

To get started with Pulse, please see our pricing table for a package that suits you. We look forward to welcoming you on board.

Please click the Get in Touch button below and submit the form with your query. A member of our team will then be in touch with you.