Changelog

On the Pulse Dashboard, you can now select from numerous timescales when viewing Sentiment and Trends. This is a great and easy way of being able to see how the general sentiment has changed over time, along with the common trends people mention in reviews.

We’ve just rolled out updates to Pulse Intelligence that enable integration with Reviews.io data. You can now get detailed breakdowns of your ratings and easily identify your most common review types, all directly within Pulse Intelligence.

We've just added the ability for company owners to receive notifications whenever an integration is enabled, disabled or changed. This notification can be enabled via the Edit Profile screen.

You can now subscribe to Reviews.io notifications for the following events:

• New Reviews

• Deleted Reviews

• Updated Reviews

• Reply Reminders

Due to an issue at Google caused by a security update they rolled out to Google Maps which had a knock on effect to certain API responses, we've made some changes to we handle responses from Google in regards to reviews to ensure we don't mass delete reviews in the future.

You can now download all of your Reviews.io reviews from Pulse (or a filter version of them). Exports are processed behind the scenes and a download link is then sent via email once processing is complete.

Pulse Reviews will now automatically periodically sync from Reviews.io:

• We collect the current day reviews hourly

• We collect all reviews weekly

We've just added the ability to be able to filter Reviews.io reviews by the type of review. These are:

• Store Review

• Product Review

• Store Third Party Review

We've also made it easier to clear individual existing filters

We've just rolled out some changes to trackers:

• You can now give trackers a friendly name

• You can now easily create trackers for actions such as collecting a new review and redirecting users to your homepage

• Each location now has a 5 character tracker key. This allows us to offer the same tracker name for different companies and locations

We are super proud to announce that Pulse now integrates with Reviews.io. You can head into any Pulse company and get started by connecting Pulse to Reviews.io. We'll then begin to store your reviews.

Whilst the core of Reviews.io is done, we are still adding updates to this integration.

The Pulse Dashboard has had a Trends widget for quite some time now. We've made a small improvement to it so it now highlights words based on how they are perceived. Positive words are highlighted in green and negative words are highlighted in red.

We've added a Summary widget to both Location and Group dashboards.

This widget is populated using Pulse Intelligence and unlike the Sentiment Summary, provides a summary for your whole location.

We've improved our login flow for Pulse Pro so that it's more intuitive.

Users are now redirected straight to Stripe after having selected a Pulse plan and logged in with Google. Previously, the redirect to Stripe had to be triggered manually by creating a company. Pulse will now also automatically create your first company which you are redirected back to, from Stripe.

We've rolled out some changes to how Pulse handles deleted users. If a user deletes their account, they can now still log in for 30 days to restore their account. If they don't log back in within 30 days, their account is fully removed from Pulse.

During account removal, we will also clear up locations and companies where the user was the only owner. If there's another owner on Pulse, then those locations and companies will remain.

We've redesigned the top bit of our homepage to make it clearer about what Pulse is for. We've also changed the logo section to scroll and will be adding more of the companies we work with.